# Preguntas de Entrevista de DevOps: Guía Completa 2026 > Las 14 preguntas de entrevista de DevOps más frecuentes en 2026, con respuestas estructuradas y ejemplos de código reales sobre CI/CD, Kubernetes, Terraform, monitoreo y SRE. - Published: 2026-01-23 - Updated: 2026-04-10 - Author: SharpSkill - Tags: devops, interview, ci cd, kubernetes, infrastructure - Reading time: 15 min --- Las entrevistas de DevOps evalúan una combinación singular de habilidades técnicas, culturales y operativas. Esta guía reúne las preguntas más frecuentes, organizadas por dominio, con respuestas estructuradas que demuestran dominio profundo de los conceptos. > **Consejo de preparación** > > Más allá del conocimiento técnico, los reclutadores evalúan la capacidad de explicar conceptos complejos con claridad y de compartir experiencias concretas de resolución de problemas. ## DevOps: Fundamentos y Cultura Las primeras preguntas suelen evaluar la comprensión global de la filosofía DevOps. **P1: ¿Qué es DevOps y qué problemas resuelve este enfoque?** DevOps representa una cultura y un conjunto de prácticas que unifican el desarrollo de software (Dev) y las operaciones de TI (Ops). Este enfoque busca reducir el ciclo de desarrollo sin sacrificar la calidad. ```yaml # devops-principles.yaml # The pillars of DevOps culture principles: collaboration: description: "Breaking silos between teams" practices: - "Shared responsibility for production code" - "Continuous communication via ChatOps" - "Blameless post-mortems" automation: description: "Automate repetitive tasks" practices: - "Infrastructure as Code (IaC)" - "CI/CD pipelines" - "Automated testing at all levels" measurement: description: "Measure to improve" metrics: - "Deployment frequency" - "Lead time for changes" - "Mean time to recovery (MTTR)" - "Change failure rate" sharing: description: "Share knowledge" practices: - "Documentation as Code" - "Automated runbooks" - "Regular knowledge sharing sessions" ``` Los problemas que resuelve incluyen despliegues lentos y riesgosos, falta de visibilidad entre equipos e inconsistencia entre entornos. **P2: ¿Cuál es la diferencia entre CI, CD (Entrega Continua) y CD (Despliegue Continuo)?** Estos tres conceptos forman una progresión en la automatización del ciclo de entrega. ```bash # ci-cd-pipeline-stages.sh # Illustration of CI/CD stages # ============================================ # CI (Continuous Integration) # ============================================ # Goal: Frequently integrate code into a shared repository # Automation: Build + Tests echo "CI: Code commit → Build → Unit Tests → Integration Tests" # ============================================ # CD (Continuous Delivery) # ============================================ # Goal: Code always deployable to production # Automation: CI + Staging deployment + Manual approval echo "CD Delivery: CI → Deploy Staging → Manual Approval → Deploy Prod" # ============================================ # CD (Continuous Deployment) # ============================================ # Goal: Automatic deployment to production # Automation: Entire pipeline without human intervention echo "CD Deployment: CI → Deploy Staging → Auto Tests → Auto Deploy Prod" ``` La distinción clave radica en el nivel de automatización: la Entrega Continua requiere validación manual antes de producción, mientras que el Despliegue Continuo automatiza completamente el proceso. ## CI/CD y Pipelines Las preguntas sobre CI/CD ponen a prueba la capacidad de diseñar y optimizar pipelines de entrega. **P3: ¿Cómo estructurar un pipeline CI/CD robusto?** Un pipeline bien diseñado sigue etapas progresivas con puntos de control en cada nivel. ```yaml # .gitlab-ci.yml # Complete CI/CD pipeline with parallel and sequential stages stages: - validate - build - test - security - deploy-staging - integration-tests - deploy-production variables: DOCKER_IMAGE: $CI_REGISTRY_IMAGE:$CI_COMMIT_SHA # ============================================ # Stage 1: Fast validation (< 2 min) # ============================================ lint: stage: validate script: - npm run lint - npm run type-check # Run on every commit rules: - if: $CI_PIPELINE_SOURCE == "merge_request_event" - if: $CI_COMMIT_BRANCH # ============================================ # Stage 2: Application build # ============================================ build: stage: build script: - docker build -t $DOCKER_IMAGE . - docker push $DOCKER_IMAGE # Cache Docker layers to speed up builds cache: key: docker-$CI_COMMIT_REF_SLUG paths: - .docker-cache/ # ============================================ # Stage 3: Parallel tests # ============================================ unit-tests: stage: test script: - npm run test:unit -- --coverage coverage: '/Lines\s*:\s*(\d+\.?\d*)%/' artifacts: reports: coverage_report: coverage_format: cobertura path: coverage/cobertura-coverage.xml integration-tests: stage: test services: - postgres:16-alpine - redis:7-alpine script: - npm run test:integration # Parallelization with unit tests parallel: 3 # ============================================ # Stage 4: Security analysis # ============================================ sast: stage: security script: - trivy image --exit-code 1 --severity HIGH,CRITICAL $DOCKER_IMAGE allow_failure: false dependency-scan: stage: security script: - npm audit --audit-level=high allow_failure: true # Alert without blocking # ============================================ # Stage 5: Staging deployment # ============================================ deploy-staging: stage: deploy-staging script: - kubectl set image deployment/app app=$DOCKER_IMAGE -n staging - kubectl rollout status deployment/app -n staging --timeout=300s environment: name: staging url: https://staging.example.com only: - develop # ============================================ # Stage 6: E2E tests on staging # ============================================ e2e-tests: stage: integration-tests script: - npm run test:e2e -- --base-url=https://staging.example.com artifacts: when: on_failure paths: - cypress/screenshots/ - cypress/videos/ only: - develop # ============================================ # Stage 7: Production deployment # ============================================ deploy-production: stage: deploy-production script: - kubectl set image deployment/app app=$DOCKER_IMAGE -n production - kubectl rollout status deployment/app -n production --timeout=300s environment: name: production url: https://app.example.com # Manual deployment with protection when: manual only: - main ``` Este pipeline ilustra buenas prácticas: etapas paralelas para mayor velocidad, artefactos para trazabilidad y entornos protegidos para producción. **P4: ¿Cómo gestionar los secretos en un pipeline CI/CD?** La gestión de secretos requiere un enfoque multicapa que combina cifrado, rotación y el principio de mínimo privilegio. ```yaml # kubernetes-secrets-management.yaml # Approach 1: External Secrets Operator with HashiCorp Vault apiVersion: external-secrets.io/v1beta1 kind: ExternalSecret metadata: name: app-secrets namespace: production spec: refreshInterval: 1h # Automatic rotation secretStoreRef: name: vault-backend kind: ClusterSecretStore target: name: app-secrets creationPolicy: Owner data: # Reference to secret in Vault - secretKey: DATABASE_PASSWORD remoteRef: key: secret/data/production/database property: password - secretKey: API_KEY remoteRef: key: secret/data/production/api property: key --- # SecretStore configuration apiVersion: external-secrets.io/v1beta1 kind: ClusterSecretStore metadata: name: vault-backend spec: provider: vault: server: "https://vault.example.com" path: "secret" version: "v2" auth: kubernetes: mountPath: "kubernetes" role: "external-secrets" # Dedicated ServiceAccount with minimal permissions serviceAccountRef: name: external-secrets-sa ``` Las prácticas recomendadas incluyen: no almacenar secretos en texto plano en el código, usar gestores de secretos dedicados (Vault, AWS Secrets Manager) y habilitar la rotación automática. > **Antipatrón** > > Evitar las variables de entorno de CI/CD visibles en los logs. Siempre enmascarar los secretos con las funcionalidades nativas de la plataforma CI (variables enmascaradas). ## Kubernetes y Orquestación Las preguntas sobre Kubernetes evalúan la comprensión de los conceptos de orquestación y la capacidad de resolver problemas concretos. **P5: Explica la arquitectura de Kubernetes y el rol de cada componente.** Kubernetes sigue una arquitectura maestro-nodo con componentes de responsabilidades bien delimitadas. ```yaml # kubernetes-architecture.yaml # Control Plane components (Master) control_plane: api_server: role: "Entry point for all API requests" responsibilities: - "Validation and configuration of API objects" - "Authentication and authorization" - "REST interface for kubectl and other clients" etcd: role: "Distributed key-value database" responsibilities: - "Cluster state storage" - "Source of truth for configuration" - "Consensus via Raft algorithm" scheduler: role: "Assigning Pods to nodes" responsibilities: - "Evaluating constraints (resources, affinity)" - "Selecting the optimal node" - "Respecting PodDisruptionBudgets" controller_manager: role: "Control loops for desired state" controllers: - "ReplicaSet Controller" - "Deployment Controller" - "Service Controller" - "Node Controller" # Worker Node components worker_nodes: kubelet: role: "Agent on each node" responsibilities: - "Communication with Control Plane" - "Pod lifecycle management" - "Node status reporting" kube_proxy: role: "Network proxy on each node" responsibilities: - "iptables/IPVS rules for Services" - "Intra-cluster load balancing" container_runtime: role: "Container execution" options: - "containerd (recommended)" - "CRI-O" ``` Esta arquitectura permite alta disponibilidad: el Control Plane puede replicarse y las cargas de trabajo se distribuyen entre los Worker Nodes. **P6: ¿Cómo depurar un Pod que no arranca?** La depuración en Kubernetes sigue un enfoque metódico que analiza las distintas capas del sistema. ```bash # kubernetes-debugging.sh # Workflow for debugging a failing Pod # Step 1: Check Pod status kubectl get pod my-app-pod -o wide # STATUS: CrashLoopBackOff, ImagePullBackOff, Pending, etc. # Step 2: Pod details and events kubectl describe pod my-app-pod # Important sections: # - Conditions (PodScheduled, Initialized, Ready) # - Events (scheduling, pull errors, etc.) # Step 3: Container logs kubectl logs my-app-pod --previous # Previous crash logs kubectl logs my-app-pod -c init-container # Init container logs # Step 4: Interactive execution for debugging kubectl exec -it my-app-pod -- sh # Check: env vars, mounted files, network # Step 5: Check available resources kubectl describe node # Sections: Allocatable, Allocated resources # Step 6: Debug with ephemeral Pod (K8s 1.25+) kubectl debug my-app-pod -it --image=busybox --share-processes ``` Las causas más comunes incluyen: recursos insuficientes, imagen no encontrada, secretos faltantes o probes mal configuradas. ```yaml # pod-debugging-checklist.yaml # Debugging checklist by status debugging_by_status: Pending: causes: - "Insufficient resources on nodes" - "PersistentVolumeClaim not bound" - "Affinity/Taints not satisfied" commands: - "kubectl describe pod | grep -A 20 Events" - "kubectl get pvc" - "kubectl describe nodes | grep -A 5 Allocated" ImagePullBackOff: causes: - "Non-existent image or incorrect tag" - "Private registry without imagePullSecrets" - "Docker Hub rate limiting" commands: - "kubectl get events --field-selector reason=Failed" - "kubectl get secret -o yaml" CrashLoopBackOff: causes: - "Application error at startup" - "Missing configuration (env vars, configmaps)" - "Liveness probe too aggressive" commands: - "kubectl logs --previous" - "kubectl describe pod | grep -A 10 Liveness" OOMKilled: causes: - "Memory limit too low" - "Memory leak in application" commands: - "kubectl describe pod | grep -A 5 Last State" - "kubectl top pod " ``` ## Infraestructura como Código Las preguntas sobre IaC evalúan el dominio de las herramientas de aprovisionamiento y las buenas prácticas. **P7: Terraform vs Ansible: ¿cuándo usar cada herramienta?** Estas herramientas tienen filosofías y casos de uso bien distintos. ```hcl # terraform-example.tf # Terraform: Infrastructure provisioning (declarative) # Ideal for: cloud resources, networking, infrastructure state terraform { required_providers { aws = { source = "hashicorp/aws" version = "~> 5.0" } } # Remote state for collaboration backend "s3" { bucket = "terraform-state-prod" key = "infrastructure/terraform.tfstate" region = "eu-west-1" dynamodb_table = "terraform-locks" encrypt = true } } # Declarative resource: Terraform manages the lifecycle resource "aws_eks_cluster" "main" { name = "production-cluster" role_arn = aws_iam_role.eks_cluster.arn version = "1.29" vpc_config { subnet_ids = module.vpc.private_subnets endpoint_private_access = true endpoint_public_access = false } # Implicit dependencies managed by Terraform depends_on = [ aws_iam_role_policy_attachment.eks_cluster_policy ] } # Reusable modules for standardization module "vpc" { source = "terraform-aws-modules/vpc/aws" version = "5.0.0" name = "production-vpc" cidr = "10.0.0.0/16" azs = ["eu-west-1a", "eu-west-1b", "eu-west-1c"] private_subnets = ["10.0.1.0/24", "10.0.2.0/24", "10.0.3.0/24"] public_subnets = ["10.0.101.0/24", "10.0.102.0/24", "10.0.103.0/24"] enable_nat_gateway = true single_nat_gateway = false # HA: one NAT per AZ } ``` ```yaml # ansible-example.yml # Ansible: Configuration management (procedural/declarative) # Ideal for: OS configuration, app deployment, orchestration --- - name: Configure application servers hosts: app_servers become: yes vars: app_version: "2.5.0" tasks: # System package management - name: Install required packages ansible.builtin.apt: name: - nginx - python3-pip - supervisor state: present update_cache: yes # Configuration via Jinja2 templates - name: Deploy nginx configuration ansible.builtin.template: src: templates/nginx.conf.j2 dest: /etc/nginx/sites-available/app owner: root group: root mode: '0644' notify: Reload nginx # Application deployment - name: Deploy application ansible.builtin.git: repo: "https://github.com/org/app.git" dest: /opt/app version: "v{{ app_version }}" notify: Restart application handlers: - name: Reload nginx ansible.builtin.service: name: nginx state: reloaded - name: Restart application ansible.builtin.supervisorctl: name: app state: restarted ``` En resumen: Terraform para infraestructura (qué existe), Ansible para configuración (cómo está configurado). Ambas herramientas se combinan frecuentemente en un flujo de trabajo completo. **P8: ¿Cómo estructurar un proyecto Terraform para una organización grande?** Una estructura modular con separación de entornos facilita el mantenimiento y la colaboración. ```bash # terraform-project-structure # Recommended structure for enterprise projects terraform-infrastructure/ ├── modules/ # Reusable modules │ ├── networking/ │ │ ├── main.tf │ │ ├── variables.tf │ │ ├── outputs.tf │ │ └── README.md │ ├── kubernetes/ │ │ ├── main.tf │ │ ├── variables.tf │ │ └── outputs.tf │ └── database/ │ ├── main.tf │ ├── variables.tf │ └── outputs.tf │ ├── environments/ # Per-environment configuration │ ├── dev/ │ │ ├── main.tf # Calls modules │ │ ├── variables.tf │ │ ├── terraform.tfvars # Dev values │ │ └── backend.tf # Dev state │ ├── staging/ │ │ ├── main.tf │ │ ├── terraform.tfvars │ │ └── backend.tf │ └── production/ │ ├── main.tf │ ├── terraform.tfvars │ └── backend.tf │ ├── shared/ # Shared resources │ ├── iam/ │ └── dns/ │ └── .github/ └── workflows/ └── terraform.yml # CI/CD pipeline ``` ```hcl # environments/production/main.tf # Example of module usage module "networking" { source = "../../modules/networking" environment = "production" vpc_cidr = var.vpc_cidr azs = var.availability_zones enable_flow_logs = true } module "kubernetes" { source = "../../modules/kubernetes" environment = "production" cluster_name = "prod-cluster" vpc_id = module.networking.vpc_id subnet_ids = module.networking.private_subnet_ids node_groups = var.node_groups # Production: HA configuration cluster_version = "1.29" enable_cluster_autoscaler = true } module "database" { source = "../../modules/database" environment = "production" vpc_id = module.networking.vpc_id subnet_ids = module.networking.database_subnet_ids instance_class = "db.r6g.xlarge" multi_az = true # HA in production backup_retention = 30 } ``` Esta estructura permite: versionar módulos, revisar cambios por entorno y reutilizar código entre proyectos. ## Monitoreo y Observabilidad Las preguntas sobre monitoreo evalúan la capacidad de diseñar sistemas observables. **P9: ¿Cuáles son los tres pilares de la observabilidad?** La observabilidad se apoya en tres tipos de datos complementarios que permiten entender el estado interno de un sistema. ```yaml # observability-pillars.yaml # The three pillars of observability pillars: metrics: description: "Numeric data aggregated over time" characteristics: - "Low cardinality" - "Efficient storage" - "Ideal for alerting" examples: - "request_count (counter)" - "response_time_seconds (histogram)" - "active_connections (gauge)" tools: - "Prometheus" - "Datadog" - "CloudWatch" use_cases: - "Real-time dashboards" - "Threshold alerts" - "Capacity planning" logs: description: "Timestamped text events" characteristics: - "High cardinality" - "Detailed context" - "Large storage" examples: - "Application errors" - "Audit events" - "Debug information" tools: - "Loki" - "Elasticsearch" - "CloudWatch Logs" use_cases: - "Debugging" - "Audit compliance" - "Root cause analysis" traces: description: "Request tracking across services" characteristics: - "End-to-end view" - "Context propagation" - "Bottleneck identification" examples: - "Distributed transaction" - "Service dependencies" - "Latency breakdown" tools: - "Jaeger" - "Tempo" - "AWS X-Ray" use_cases: - "Performance optimization" - "Service dependencies" - "Error propagation" ``` **P10: ¿Cómo configurar alertas efectivas?** Las alertas bien diseñadas reducen la fatiga y permiten responder rápidamente a los incidentes. ```yaml # prometheus-alerting-rules.yaml # Prometheus alerting rules with best practices groups: - name: application-alerts rules: # Alert on symptom, not cause - alert: HighErrorRate # Error rate > 1% over 5 minutes expr: | sum(rate(http_requests_total{status=~"5.."}[5m])) / sum(rate(http_requests_total[5m])) > 0.01 for: 5m # Avoid false positives labels: severity: critical team: backend annotations: summary: "High error rate detected" description: | Error rate is {{ $value | humanizePercentage }} for the last 5 minutes. runbook_url: "https://wiki.example.com/runbooks/high-error-rate" # Proactive alert on saturation - alert: DiskSpaceRunningLow expr: | (node_filesystem_avail_bytes / node_filesystem_size_bytes) * 100 < 20 for: 15m labels: severity: warning annotations: summary: "Disk space below 20%" description: | Node {{ $labels.instance }} has only {{ $value | humanize }}% disk space remaining. # SLO-based alerting - alert: SLOBudgetBurnRate # Error budget consumed too quickly expr: | ( sum(rate(http_requests_total{status=~"5.."}[1h])) / sum(rate(http_requests_total[1h])) ) > (1 - 0.999) * 14.4 for: 5m labels: severity: critical annotations: summary: "SLO budget burning too fast" description: | At current error rate, monthly SLO budget will be exhausted in less than 2 days. ``` ```yaml # alertmanager-config.yaml # AlertManager configuration with intelligent routing global: resolve_timeout: 5m route: receiver: default group_by: [alertname, cluster, service] group_wait: 30s # Wait to group alerts group_interval: 5m # Interval between grouped notifications repeat_interval: 4h # Re-alert if not resolved routes: # Critical alerts: immediate notification - match: severity: critical receiver: pagerduty-critical continue: true # Also notify Slack # Alerts by team - match: team: backend receiver: slack-backend - match: team: infrastructure receiver: slack-infra receivers: - name: pagerduty-critical pagerduty_configs: - service_key: severity: critical - name: slack-backend slack_configs: - channel: '#alerts-backend' send_resolved: true title: '{{ .Status | toUpper }}: {{ .CommonAnnotations.summary }}' text: '{{ .CommonAnnotations.description }}' ``` Principios clave: alertar sobre síntomas (impacto al usuario) en lugar de causas, incluir runbooks y ajustar los umbrales según los SLOs. ## Seguridad y Cumplimiento Las preguntas de seguridad evalúan la comprensión de los riesgos y las contramedidas disponibles. **P11: ¿Cómo asegurar un clúster de Kubernetes?** La seguridad en Kubernetes cubre múltiples capas: red, autenticación, cargas de trabajo y datos. ```yaml # kubernetes-security-policies.yaml # NetworkPolicy: network isolation between namespaces apiVersion: networking.k8s.io/v1 kind: NetworkPolicy metadata: name: default-deny-all namespace: production spec: # Applied to all pods in namespace podSelector: {} policyTypes: - Ingress - Egress # No traffic allowed by default ingress: [] egress: [] --- # Allow only necessary traffic apiVersion: networking.k8s.io/v1 kind: NetworkPolicy metadata: name: api-network-policy namespace: production spec: podSelector: matchLabels: app: api policyTypes: - Ingress - Egress ingress: # Accept only from ingress controller - from: - namespaceSelector: matchLabels: name: ingress-nginx ports: - protocol: TCP port: 8080 egress: # Allow to database - to: - podSelector: matchLabels: app: postgres ports: - protocol: TCP port: 5432 # Allow DNS - to: - namespaceSelector: {} podSelector: matchLabels: k8s-app: kube-dns ports: - protocol: UDP port: 53 ``` ```yaml # pod-security-standards.yaml # PodSecurity: workload restrictions apiVersion: v1 kind: Namespace metadata: name: production labels: # Enforce: blocks violations pod-security.kubernetes.io/enforce: restricted # Warn: warns without blocking pod-security.kubernetes.io/warn: restricted # Audit: logs violations pod-security.kubernetes.io/audit: restricted --- # Pod compliant with "restricted" standards apiVersion: v1 kind: Pod metadata: name: secure-pod namespace: production spec: securityContext: runAsNonRoot: true runAsUser: 1000 fsGroup: 1000 seccompProfile: type: RuntimeDefault containers: - name: app image: myapp:latest securityContext: allowPrivilegeEscalation: false readOnlyRootFilesystem: true capabilities: drop: - ALL resources: limits: memory: "256Mi" cpu: "500m" requests: memory: "128Mi" cpu: "250m" volumeMounts: - name: tmp mountPath: /tmp volumes: - name: tmp emptyDir: {} ``` > **Defensa en profundidad** > > La seguridad en Kubernetes combina múltiples capas: RBAC para la autorización, NetworkPolicies para el aislamiento de red, PodSecurity para las restricciones de carga de trabajo y cifrado de secretos en reposo. **P12: ¿Qué es el principio de mínimo privilegio y cómo aplicarlo?** Este principio establece que un usuario o sistema solo debe tener los permisos mínimos necesarios para cumplir con su tarea. ```yaml # rbac-least-privilege.yaml # Kubernetes RBAC with minimal permissions # Role: permissions in a specific namespace apiVersion: rbac.authorization.k8s.io/v1 kind: Role metadata: namespace: production name: deployment-manager rules: # Pod reading (for monitoring) - apiGroups: [""] resources: ["pods", "pods/log"] verbs: ["get", "list", "watch"] # Deployment management only - apiGroups: ["apps"] resources: ["deployments"] verbs: ["get", "list", "watch", "update", "patch"] # No create/delete on deployments # No access to secrets or sensitive configmaps --- # RoleBinding: Role <-> ServiceAccount association apiVersion: rbac.authorization.k8s.io/v1 kind: RoleBinding metadata: name: deployment-manager-binding namespace: production subjects: - kind: ServiceAccount name: ci-cd-deployer namespace: production roleRef: kind: Role name: deployment-manager apiGroup: rbac.authorization.k8s.io --- # Dedicated ServiceAccount for CI/CD apiVersion: v1 kind: ServiceAccount metadata: name: ci-cd-deployer namespace: production annotations: # Automatic token expiration kubernetes.io/enforce-mountable-secrets: "true" ``` Este principio también aplica a AWS IAM, bases de datos y accesos de red. ## SRE y Confiabilidad Las preguntas de SRE evalúan la comprensión de las prácticas de confiabilidad y la gestión de incidentes. **P13: ¿Qué es un SLO y cómo definirlo?** Los Objetivos de Nivel de Servicio (SLOs) cuantifican la confiabilidad esperada de un servicio y guían las decisiones de ingeniería. ```yaml # slo-definitions.yaml # SLO definitions for an API service service: payment-api owner: payments-team slos: - name: availability description: "Service responds successfully to requests" sli: # SLI: measured metric type: availability good_events: "http_requests_total{status=~'2..'}" total_events: "http_requests_total" target: 99.9% # SLO: objective window: 30d # Measurement window # Error budget: 0.1% = 43.2 minutes/month error_budget: monthly_minutes: 43.2 - name: latency description: "Response time below threshold" sli: type: latency good_events: "http_request_duration_seconds_bucket{le='0.3'}" total_events: "http_request_duration_seconds_count" target: 99% # 99% of requests < 300ms window: 30d - name: throughput description: "Ability to process transactions" sli: type: throughput query: "sum(rate(transactions_processed_total[5m]))" target: ">= 1000 TPS" # Actions based on error budget error_budget_policy: - condition: "remaining > 50%" actions: - "Feature development prioritized" - "Experimentation allowed" - condition: "remaining 20-50%" actions: - "Balance features and reliability" - "Increase testing coverage" - condition: "remaining < 20%" actions: - "Freeze non-critical deployments" - "Focus on reliability improvements" - condition: "exhausted" actions: - "Incident response mode" - "All hands on reliability" ``` Los SLOs permiten tomar decisiones objetivas: desplegar una nueva funcionalidad versus reforzar la confiabilidad. **P14: ¿Cómo realizar un post-mortem efectivo?** Un post-mortem sin culpables promueve el aprendizaje y la prevención de incidentes futuros. ```yaml # postmortem-template.yaml # Blameless post-mortem template incident: id: "INC-2026-0042" title: "Payment service unavailability" severity: SEV1 duration: "45 minutes" date: "2026-01-15" # Factual timeline timeline: - time: "14:32" event: "Alert: error rate > 5% on payment-api" actor: "PagerDuty" - time: "14:35" event: "Incident declared, team notified" actor: "On-call engineer" - time: "14:42" event: "Cause identified: connection pool exhausted" actor: "Backend team" - time: "14:55" event: "Mitigation: deployment rollback" actor: "Backend team" - time: "15:17" event: "Service restored, monitoring stable" actor: "Backend team" # Measurable impact impact: users_affected: 12500 transactions_failed: 847 revenue_impact: "~$16,500" slo_budget_consumed: "2.3 days" # Root cause analysis (5 Whys) root_cause_analysis: - question: "Why was the service unavailable?" answer: "DB connections were exhausted" - question: "Why were connections exhausted?" answer: "A slow query was blocking connections" - question: "Why was there a slow query?" answer: "Missing index on a new table" - question: "Why was the index missing?" answer: "Incomplete migration deployed" - question: "Why was the migration incomplete?" answer: "No execution plan validation in staging" # Corrective actions action_items: - id: "AI-001" type: "prevent" description: "Add SQL execution plan validation in CI" owner: "DBA team" due_date: "2026-01-22" priority: P1 - id: "AI-002" type: "detect" description: "Alert on connection pool usage > 80%" owner: "SRE team" due_date: "2026-01-18" priority: P1 - id: "AI-003" type: "mitigate" description: "Implement circuit breaker on DB queries" owner: "Backend team" due_date: "2026-01-29" priority: P2 # Lessons learned lessons_learned: what_went_well: - "Fast detection thanks to alerting (< 3 min)" - "Clear communication in incident channel" - "Rollback completed in less than 15 minutes" what_went_poorly: - "No load testing on new endpoint" - "Staging didn't reflect prod data volume" lucky: - "Incident during daytime with full team available" ``` El objetivo es mejorar el sistema, no encontrar a alguien a quien culpar. Las acciones se clasifican en tres categorías: prevención, detección y mitigación. ## Conclusión Las entrevistas de DevOps abarcan un amplio espectro de competencias, desde la cultura hasta las herramientas técnicas. La clave del éxito está en demostrar comprensión profunda de los conceptos, ilustrada con ejemplos concretos de implementación. ### Lista de verificación para la preparación - ✅ Dominar los conceptos CI/CD y ser capaz de diseñar un pipeline completo - ✅ Comprender la arquitectura de Kubernetes y depurar problemas comunes - ✅ Conocer las herramientas de IaC (Terraform, Ansible) y sus casos de uso respectivos - ✅ Saber configurar monitoreo y definir alertas relevantes - ✅ Aplicar buenas prácticas de seguridad (mínimo privilegio, defensa en profundidad) - ✅ Explicar las prácticas SRE (SLOs, error budgets, post-mortems) - ✅ Contar con ejemplos concretos de resolución de problemas - ✅ Poder explicar conceptos complejos de manera simple --- Source: SharpSkill (https://sharpskill.dev), tech interview preparation for your real stack. HTML version of this page: https://sharpskill.dev/es/blog/devops/essential-devops-interview-questions